Thank you for shopping with Lunelle. This policy explains how and when your order is shipped.
Orders are processed within 1 to 3 business days (Monday to Friday, excluding holidays). You will receive a confirmation email with tracking as soon as your order ships.
Estimated delivery within the United States is 5 to 10 business days after processing. Delivery times are estimates and may vary due to carrier delays or high-demand periods.
Shipping rates are calculated at checkout based on your delivery address. Any free-shipping thresholds or promotions will be shown at checkout.
Once your order ships, you will receive a tracking number by email so you can follow your package to delivery.
If your order is significantly delayed, arrives damaged, or does not arrive, please contact us at support@chezlunelle.com within 14 days of the expected delivery date and we will help resolve it.
Questions about your shipment? Email us at support@chezlunelle.com.